General Terms & Conditions

General Terms & Conditions

Conduct of the study programme

1.1. Programme designation and degree

The IUBH Internationale Hochschule (hereafter: IUBH) is committed to implementing the distance learning programme, which is stated on page 1, in line with the valid study and examination regulations. The contract is binding once the electronic confirmation of acceptance of the IUBH is sent. Upon successful completion of the distance learning programme, the student acquires the academic title dependent on the chosen study programme in line with the valid study and examination regulations. The content of the offered courses and the respective time period correspond to the module handbook and curriculum, which is made available to the student in a suitable form. This contract applies for Bachelor and Master programmes. Where necessary, differences in terms of use between Master and Bachelor programmes are mentioned.

1.2. Changes to the course plan

The IUBH has the right to modify study plans, if it is reasonable for students and corresponds to the educational the objective of the study programme.

1.3. Admission to studies

For Master:

(1) Enrolment and admission to studies shall be in accordance with the provisions of the General Admission and Enrolment Regulations (AZE) and other applicable regulations of the IUBH in force at the time.
(2) For part-time students, the maximum duration of the trial study period shall be extended proportionately.

(3) The provisions of this distance learning contract also apply to participants even if the term student" is used.

For Bachelor:

(1) Enrolment and admission to studies shall be in accordance with the provisions of the General Admission and Enrolment Regulations (AZE) and other applicable regulations of the IUBH in force at the time.

(2) Applicants who aspire admission in accordance with the Zugangsprüfungsordnung shall begin their study programme with the status of participant and shall only become registered students once they have successfully completed the required courses in accordance with the General Examination Regulations (APO) and the Zugangsprüfungsordnung. The entrance examination must be successfully passed within a period of twelve months, otherwise the study contract ends at the end of twelve months without any notice of termination being required.

(3) Applicants who aspire admission via professional qualification for a non-subject course of study shall begin their study programme with the status of participant and shall only become registered students once they have successfully completed the required courses in accordance with the General Examination Regulations (APO) and the respective applicable Entry Examination Regulations (EPO). This must be done within a period of twelve months, otherwise the contract ends without notice.

(4) For part-time students, the maximum duration of the trial study period shall be extended proportionately.

(5) The provisions of this distance learning contract also apply to participants even if the term” student" is used.

1.4 Minimum number of students

The IUBH reserves the right to withdraw from the distance learning contract by declaration in text form no later than four weeks before the start of the study programme or to postpone the start of the study programme if the minimum number of 50 students for the study programme selected on the cover sheet has not been reached by this time. Any advance payments already made will be refunded in full.

In the event of a postponement of the start of studies, the student has a right of withdrawal, which (s)he can exercise within four weeks after a declaration by IUBH to this effect, also using the text form. The declaration must be addressed to info@iubh-online.org.

1.5. Status of the student

The Students receives the official status as a registered student after the official start of the selected study program and the payment of the first instalment and after he provides the university with all documents needed. Before the fulfilment of these requirements, the student only gets the status as an attendee.

2. Contract duration

2.1. Contract duration

The contract has a defined duration, which is stated on page 1. The contract starts on the date stated on page 1 and ends after the duration stated on page 1, without any notice of termination.

A student, who is unable to provide proof of the documents required to prove his or her university entrance qualification or the documents required for admission to the selected degree programme in accordance with the General Admission and Enrolment Regulations (AZE) in force at the time in question in the required form prior to the commencement of the contract, is provisionally granted access to the contents of the programme at a charge. The contract period specified on page 1 will not be changed by the subsequent submission of the documents.

The student is obliged to submit the documents to the IUBH by post within six months of the start of the contract as specified in 2.1. If this is not done in due time, the study contract ends at the end of the sixth month without any notice of termination being required.

2.2. Participate prior to official study contract

For Master:

The applicant has the choice to start the programme up to three months before the start date indicated on page 1 in the participant status. If the participant wants to make use of this option, he/she has to inform IUBH in the online application for the programme in textform. In this case, the contract begins at that time at which the participant is first given access to the programme content. Within this period before the original start of the programme according to page 1, the participant can book and conduct a maximum of two courses. During this period, the participant will only have access to the programme content of the two selected courses.

For Bachelor:

The applicant has the choice to start the programme up to three months before the start date indicated on page 1 in the participant status. If the participant wants to make use of this option, he/she has to inform IUBH in the online application for the programme in textform. In this case, the contract begins at that time at which the participant is first given access to the programme content. Within this period before the original start of the programme according to page 1, the participant can book and conduct a maximum of two courses which are intended for the entrance examination according to IUBH admission examination regulations valid at that time. During this period, the participant will only have access to the programme content of the two selected courses. Courses that the participant passed within this period before the start date indicated on page 1 will be fully recognized for the following study programme at IUBH.

2.3 Conditions for participation prior the official study contract

In case of participation in the earlier start of studies according to 2.2. the IUBH does not guarantee that all courses included in the chosen study programme can be booked by the participant. The IUBH therefore reserves the right to limit the choice of courses in this case of participation at the earlier start of the study programme according to 2.2. For this reason, the participant is not entitled to claim to book and take modules and courses during the following course of study which, according to the IUBH study plan for the chosen course of study, are scheduled for a semester higher than the semester in which the student goes back to the original start of study according to page 1 of this contract.

2.4. Contract extension for students lacking performance records

If the student does not acquire all necessary performance records within the contract duration agreed upon on page 1, the contract will automatically extend by a maximum of 12 months free of charge. All services can continue to be used for this period and exams can still be taken without any additional costs, if at this point of time the payable monthly fees agreed upon on page 1 were paid in full already. After these months, the student may request in writing that the contract is extended, subject to a charge. If the student does not submit an application in time, (s)he will be exmatriculated.

The IUBH may reject the application for a contract extension in justified cases.

To extend the contract duration (subject to a charge) according to this section, course fees have to be paid in return for the further use of the equipment and offers from the IUBH. Details are regulated by a separate agreement to be finalized for the contract extension.

2.5. Possibility of change of study mode [Only for Master]

The student can request to switch from the distance learning programme to “on campus” study mode by applying in a text form three months before the start of the following on campus semester at IUBH. A change to the “on campus” study is only possible under the condition that the corresponding study program is offered in the presence study of the IUBH at the desired location at the time of the change of the student and requires the consent of the IUBH. To be allowed to start the “on campus” semester a successful visa application and at least 15 ECTS in the enrolled programme need to be completed. Additional tuition and related charges may apply in the event of students making any changes to their study programme. For more information about the specific programmes and the associated charges, students are directed to the IUBH website.

2.6. Regular termination of contract

"The contract may be terminated with one month’ notice to the end of the full month with regard to the start of the study. The termination must be in text form (e.g. Care, Email).

2.7. Immediate termination of contract

The right to an immediate termination of the contract for a reasonable cause remains unaffected. Important, justified causes for the student to qualify for immediate termination particularly include proven, unexpected unemployment, life-threatening illnesses as well as the death of a student. A change in the study programme, relocation, failed exams, financial or family reasons are not justified causes for immediate termination.

If admission to the study programme expires, is revoked or cancelled after the conclusion of the contract, the student can terminate without observing the two weeks' notice period.

Justified causes for the IUBH to qualify for immediate termination particularly include outstanding tuition fees that amount to the equivalent of 3 monthly rates, breaches against the IUBH’s examination rules, a student’s criminal actions at the expense of the IUBH, or if it is foreseeable, that a necessary (re)accreditation or admission of the study programme is not granted.

The IUBH is allowed to terminate the contract without any time of notice if the student is not able to provide the university by all needed documents that necessary for the final inscription by the end of the third month after the start of the contract.

2.8. Leave of absence

In the case of illness or for other proven personal reasons, students may apply for a leave of absence semester for a period of six months. The leave of absence can take place at the beginning of the second semester at the earliest, that is six months after the study start.

The bilateral rights and obligations of this contract lapse in this case for the duration of the leave of absence. The obligation to pay the total tuition fees in accordance to section 3.3. remains after the granting of the leave of absence to the student. If a six months’ leave of absence is granted to the student, the monthly rates stated on page 1 of this contract must be paid beyond the agreed duration of the contract until the total amount of the monthly fees stated on page 1 are paid in full.

The application for a leave of absence of six months can be carried out with two weeks’ notice before the intended start of the leave of absence and must be in text form. The study contract cannot be terminated during a granted leave of absence. When applying for a leave of absence, the “Information for a leave of absence” and/or the "Information for a leave of absence due to maternity leave or parental leave" becomes an integral part of the distance learning contract.

2.9. Failing essential examinations

In the event that a student fails an exam, which is necessary to pass in order to successfully complete the study programme, the teaching contract ends without having to be terminated.
In this case the student will be exmatriculated.

For Master (additional, only if TASC is chosen): If the student does not pass the TASC aptitude test booked within the framework of the chosen distance learning course, the student can change to the 120 ECTS degree course. A written application must be submitted to the Students Office. For the 120 ECTS degree programme, a new distance learning contract will be concluded between the parties.

3. Tuition fees

3.1. Cost models per model of study

"The total costs of the chosen programme are dependent on the chosen model of study. In the case of a time model change during the study programme, the tuition fees valid for the time model change at the time of application are taken as the basis.

3.2. Tuition fees

The total costs for the chosen study programme are stated on page 1 of the study contract.

3.3. Payment method and deadline

The tuition fees are payable monthly in advance. The fee shall be payable exclusively in Euro currency, regardless of whether or not the student's place of residence is located within the Euro currency area. The use of online payment systems shall be necessary. Debit/credit card payments, payments by cheques, bank draft or transfers will only be accepted via online payment systems. IUBH will inform the student about the available online payment systems. All and any charges due to fee payments abroad shall be exclusively paid by the student. The payment for the first month must have been received by IUBH before the start of the study programme. Otherwise the student will not be allowed to start his/her studies.

Students who have decided to participate prior to official study contract start (as stated in section 2.2) are obliged to pay the tuition fees monthly in advance from the moment they gain access to their first course. The total tuition fees as stated on page 1 of this contract remain the same.

The graduation fee must be transferred by the student until the date of the final exam. The graduation fee has to be paid within fourteen (14) days after registering for the final examination (colloquium). If the student wants to take the final examination (colloquium) before the end of the contract duration decided upon in Section 2.1. the outstanding tuition fees for the remainder of the course, until the end, have to be paid in full before the date of the colloquium. Changes in the amount of tuition fees may result in case of discount campaigns.

4. Duties of the student

4.1. Paying the course fees

If the tuition fees cannot be paid fully and on time by the student, the IUBH is entitled to charge any applicable fees to the student’s invoice and claim them. Regardless of this, the IUBH is entitled to terminate the contract due to extraordinary reasons, if the student is in default with fee payment. IUBH is allowed to lock the access to all the systems in regards to the learning platform if the student's payment is delayed by a period of one month.

4.2. Examinations

If the student has to repeat an examination due to attempted cheating or the submission of something which has been plagiarized, an additional payment of 300.00 Euro incurs for every examination that has to be reset.

Within 24 months of allocating the corresponding course, the student must take all the relevant examinations listed in the module handbook, even if just as a first attempt. If the student does not take the examinations or even attempt them for the first time within the 24 months after the allocation of the course, all assessments taken up until then are void and have to be taken again within 12 months. Furthermore, the course will have to be taken again, which is subject to charges.

4.3. Consent to submit academic achievements via online-tools

In some cases, the submission of academic achievements within certain modules or courses has to be undertaken via the usage of online tools, which need to process data also outside of the EU. The details of the data processing are explained in separate information sheets.

4.4. Verification by plagiarism software

In order to enable IUBH to verify his/her examination by plagiarism software, the student is obliged to provide an electronic copy of his/her examination. The actual document must be submitted as an electronic copy and in a readable format (e.g. DOC, DOCX, PDF, RTF) and must not contain any personal details (without a cover page, personal statements, dedications, signature, etc.).

The student acknowledges that the IUBH and third parties, which are specially commissioned by IUBH, have the right to use his/her work for this purpose.

4.5. Copyright protection

All study content and media are protected by copyright. Any use for purposes other than contractually permitted is prohibited and requires the prior written consent of the copyright owner. This applies in particular to making these available via the internet, duplication and disclosure to third parties. Saving and printing the study content and media for personal purposes is permitted.

4.6. Other duties

The student agrees to be bound by the valid General Examination Regulations as well as the IUBH’s study and examination regulations of the named study programme (page 1), the IUBH library user code (LIS Rules and Regulations) and the guidelines for online-examinations and online-presentations.

5.Virtual campus and digital learning materials

The central learning processes and the organization of the study programme will be handled internet-based via the IUBH’s virtual campus. The student is obliged to inform himself/herself independently whether the online-tools and other technology used by IUBH, which are necessary for the implementation of the study contract, are available to him/her in their prospective country. An overview of the necessary online-tools and the required technical study equipment (software and hardware) can be found here (https://www.iubh-online.org/how-to-study-online/what-do-i-need/). Providing necessary technical equipment is not included in the course fees. The student is solely responsible for providing technical study equipment (hard- and software) of his choice which needs to be compatible with IUBH’s requirements.

IUBH’s virtual campus is password protected. The campus’ entry details will be given to the student at the beginning of his/her study programme and (s)he must assure that (s)he does not give these details to others. The student has to make sure, that unauthorized third parties cannot access the virtual campus or the programme`s learning materials.

6. Right of revocation

The student has the right to revoke this contract within one month of the start of this contract and the date the student gains access to the learning platform, without giving reasons.

The revocation period is one month from the date on which the student receives access to the distance learning materials. To exercise the right of revocation, the student must inform IUBH in a clear declaration (e.g. a letter sent by post or email) of his/her decision to revoke this contract. The sample revocation form, which is provided digitalized within the campus management system, can be used for this, but is not mandatory. The student can ensure the revocation period by sending the notification of his/her choice to exercise his/her right of revocation before the revocation period expires.

IUBH grants the student a free trial month within the distance learning if the student decides not to continue his/her studies within the revocation period. If the student continues his/her studies and does not use his/her right of revocation, this month is taken into account for the regular study duration and charges apply.

7. Data privacy

The details for the processing of personal data and the rights of the student related to this are explained in the information notice for data privacy, which can be obtained by the student via the website of IUBH distance learning. In order to carry out the distance learning contract, IUBH uses the software of different providers, which causes the processing of personal data also outside the European Union. The student declares consent that the IUBH may store, collect and use the student’s data which becomes known during the application process and during the contract period. The student also agrees that his/her data may be forwarded to the authorities in cases regulated by law.

8. Liability of the IUBH

The IUBH is liable for damages resulting from a breach of obligations due to intentional or gross negligence on the part of its legal representatives or auxiliary persons. The IUBH is also liable for damages resulting from harm to life, body or health arising out of a breach of obligations due to the intentional or negligent breach of obligations on the part of the university’s legal representatives or auxiliary persons.

Beyond this, the liability for damages arising out of a breach of obligations due to negligence or slight negligence or due to an act committed with negligence or slight negligence on the part of its legal representatives or auxiliary persons is excluded, except for damages arising out of a breach of fundamental obligations whose compliance is necessary to achieve the goals of the contract or which arise out of the justified reliance upon the relationship set forth herein. With respect to these exceptions, the liability is limited to the compensation for predictable damages.

9. Jurisdiction and final provision

For all claims referring to or in connection to this contract German Law is applicable. If the student changes his/her legal domicile or habitual residence to a location outside of Germany after the conclusion of the contract or his domicile or habitual residence is unknown at the time of a filing of a lawsuit, the parties agree to the following: for any dispute arising out of this contract or in connection with this contract, the court with jurisdiction for the IUBH will have jurisdiction.

IUBH will not participate in a dispute settlement procedure according to the German law for dispute settlement (Verbraucherstreitbeilegungsgesetz; VSBG).

The IUBH has provided a private-sector guarantee in accordance with the legal requirements, which guarantees all students the completion of their studies regardless of the economic situation of the executing institution. For legal reasons, we would like to point out that the Free State of Thuringia does not provide any additional security.

There are no subsidiary agreements to this contract. Modifications or amendments to this contract must be made in text form. Modifications or amendments to this provision must also be made in text form. Should one or more provisions of this contract be or become invalid, the remaining provisions remain unaffected. In the case of a regulatory gap within this contract, the contracting parties shall find a resolution that corresponds to the purpose and economic intent of the remaining contract.

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